Shoddy tile removal - floor repair in Bedford, NH

Customer called with a complaint of a previous contractor installing a tile floor in Bedford, New Hampshire with uneven tiles, lippage and varying grout widths. They were unhappy with the work this other installer did and wanted a quote to repair.

After the tile floor removal we uncovered a patched, improper subfloor installation. The other workers had cut corners, using wall sheathing as a floor substrate. And then quickly going over it. This is a weaker, unsuitable floor structure that ultimately could have caused a disaster. Especially being underneath a toilet and a bathroom cabinet vanity.

We removed the shoddy patchwork and cut in matching subfloor material. Being that it was only half inch wood, we went over that existing subfloor with a second layer of half inch plywood to strengthen the floor. Using a construction adhesive in between the two layers of plywood, and then screw fasteners.

We then installed an uncoupling membrane, Schluter Ditra, as a tile anti-fracture measure. And made for a water resistant floor under the tile. Since there is a shower stall in the bathroom.

Since we were working in a small bathroom, we decided to cut tiles prior to installation and do a dry lay custom fit before setting tile. The customer had a large format 15x30 tile to install on bathroom floor. We did the tile layout to align the vein matching of the marble look tiles on floor.

Installing floor tile using a lippage free leveling clip system to ensure uniform grout lines, a flat surface. With tiles being even next to each other. Without lippage, or any "toe stubbers" sticking up in the tile floor. This also allowed us to have the door threshold transition be at same height between the new tile floor installation and adjacent floor covering in outside hall.

The lady of the house wanted to add a matching tile focal wall with the same material as bathroom tile floor.

We obliged, and the next day cut in her wall tile installation around window. Grouted the tile and cleaned. Completing their tile bath remodel in Bedford, NH.

Unfortunately, a large part of our work is fixing mistakes of previous contractor in tile repair work in New Hampshire.

We have even been asked to document the demolition tile removal process as we go. To later be used in civil lawsuit filings against construction company by homeowners remodeling with tile in New Hampshire area.

If you have a tile repair need, or, want your tile project installed right the first time. Call Matt Cupan TileWorks: (603)785-0869

Comments

Amherst, New Hampshire white subway tile shower with black grout torn out and re-done

Everybody is human. Mistakes happen. But, we can help fix it. We were called to quote removal of white subway tile shower with black grout. Done by a design/install team in Amherst, New Hampshire. The grout color choice only highlighted the inconsistent lines of tile spacing by previous installer. Which, for setting all the tile pieces in just one day. Wasn't all that bad, to be honest. Maybe a Dutchman liner trim at the lunch break stopping point. And work full piece from the ceiling down the next day . However, with the high contrast, instantly antiquing the look of grout, with the black on white color choice. Which They may have been able to salvage the shower with a grout removal. And maybe pop out and re-set a few of the tiles with lippage edges sticking out. But, the homeowner wanted it all removed and redone before Christmas. So, she got what she asked for. Tile shower wall prep over tub

Idea to tile floor from Marble sample

It starts with a want. Which transfers into a "need" to tile a floor. Sometimes it's a begin with an inspiring sample selection piece of stone tile material. In this case, white and blue marble. In an offset Chevron layout pattern. Dry-layed down at door threshold after coming home from Home Depot. Apartment renters ask landlord if they can tile floor Got the okay from Leaseholder to tile mud room floor at back door entry. After landlord approved tile installation in 1950s home on lower East side of Manchester, New Hampshire. After a Jan/Feb of record breaking cold and snowfall in 2025. Carpet near in ruins. Pulled up, dust and staples a flying. Old material rolled and set in basement under stairs. These tiles. They were going to be something. But first: The prep work before tiling Underneath that carpet the tongue-in-groove subfloor over Fir basement rafters. It was bouncy. Needed stability. Screws into framing. HydroBan primer over plank. Mortar combed with a 3/8" ...

12x24 tiles for shower wall install over tub

Outdated fiberglass shower removed. And waterproof wallboard prep construction for new tile shower. Half inch waterproof foam board wall panels installed over existing wall studs. Sealant applied in seams, corners, tub line, and ceiling perimeter. Tile cut outside, and installed to accommodate plumbing fixtures. Aligned in layout pattern approved by customer prior to installation. Corner shelves installed for storage in shower. A leveling clip system used during installation to keep tiles uniform aligned and even surface abutting one another. Interested in quote estimate for shower tile installation? Call (603)785-0869 Matt Cupan TileWorks

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